Director of Residential Services

BE PART OF SOMETHING MORE

At Risen Son Christian Village, a part of Christian Horizons, you'll find a rewarding place to work with the satisfaction that comes from living your purpose and making a real difference in the lives of others.   You’ll find an incredible spirit in our community. It’s in the smiles of our residents and the dedication of our associates. It inspires all who share our mission – from chefs and managers to nurses, housekeepers and chaplains. Remarkable people work here and there's a place here for you.  

Founded in 1962, our God-centered mission continues today.  Our mission is to cultivate a compassionate and positive environment where living means thriving, where residents lead the abundant life they were intended to lead. 

OPPORTUNITY

We are looking for an experienced Residential Services Director to lead our associate team in  providing exceptional care to our residents.

TOTAL REWARD 

We offer a competitive package:

• Paid Time Off
• Medical
• Flexible Spending Account
• 403(b)
• Employee Assistant Program
• Tuition Reimbursement
• Voluntary Benefits
  • Dental
  • Vision
  • Critical Illness Insurance
  • Group Accident Insurance
  • Hospital Indemnity Insurance
  • Voluntary Term Life Insurance
  • Lifelock 

• Operates the community in accordance with the established policies and procedures of the corporation in compliance with federal, state and local regulations.
• Maintains compliance with the Illinois Supportive Living program policies, procedures, and regulations.
• Functions as part of an interdisciplinary team to provide quality care to all residents.
• Maintains sensitivity and awareness of the faith-based care provided, keeping constituent and donor opinions in mind when making decisions, establishing relationships with area churches and overseeing community fund-raising efforts.
• Ensures building remains in substantial compliance for all state and federal agencies.
• Plans and manages the process of ensuring the building does well in all state surveys.
• Operates community within the established budget guidelines.
• Fosters self-respect and a feeling of worth in each resident by consistent kindness, understanding, and patience in their care.
• Ensures quality customer service to the residents, families, staff, and all external customers the department serves.
• Meets with new employees prior to their first day of work to complete all pre-employment paperwork and other requirements including but not limited to the new hire packet, background check, licensure check, physical exam, and drug screening as required in accordance with corporate policies and procedures.
• Orients new benefit-eligible staff on benefit options.
• Develops, plans, conducts and/or schedules in-service training classes to help ensure a well-educated staff.
• Fosters self-respect and a feeling of worth in each resident by consistent kindness, understanding, and patience in their care.
• Assumes accountability for the organization and implementation of approved policies and procedures.
• Develops relationships with community agencies providing services of benefit to the community.
• Assumes responsibility for reviewing and evaluating all recommendations of the community’s committees and consultants.
• Be actively involved in the outside community and state associations.
• Conducts staff meetings with all supervisors to plan, coordinate, and implement corporate policies and procedures.
• Conducts interviews, hire staff, conduct counseling interviews and initiate disciplinary action as necessary.
• Orients new staff to their duties according to the corporate guidelines.
• Demonstrates consistent management of staff and resources.
• Organizes and maintains all records necessary for corporate, federal, state, and local requirements.
• Ensures tax credit compliance paperwork is completed per guidelines.
• Maintains applicable percentage at the targeted minimum of 70%.
• Ensures resident assessments and service plans are accurate and in compliance with admission and discharge criteria.
• Attends and participates in continuing education programs designed to keep abreast of changes in the profession.
• Consistently work cooperatively with residents, staff, volunteers, and families to ensure residents are receiving the best quality care.
• Observe all community policies and procedures, including but not limited to safety, infection control, Residents’ rights, and those contained in the employee handbook.
• Maintains the confidentiality of all protected health information whether electronic, written, or oral exposed to either during the course of assigned duties or as a result of an incidental disclosure.
• Applies the minimum necessary standard in all matters related to residents’ protected health information.

• RN Designation preferred, LPN considered depending on experience
• Five (5) years’ experience in providing healthcare services to adults with disabilities or the elderly in an assisted living program, inpatient hospital, long-term care setting, adult day care, or in a department approved health related field required.
• Two (2) years management experience required.
• Display leadership qualities, good communication skills, and a desire to continuously learn.
• Experience with tax credits and Fair Housing preferred.
• Possess the ability to communicate effectively and deal tactfully with personnel, residents, families, visitors, government agencies, and the general public.
• Pass background check before and during employment, as defined by Christian Horizons’ background check policy.