Senior Living Advisor

BE PART OF SOMETHING MORE

At Wabash Christian Supportive Living, a part of Christian Horizons, you'll find a rewarding place to work with the satisfaction that comes from living your purpose and making a real difference in the lives of others.   You’ll find an incredible spirit in our community. It’s in the smiles of our residents and the dedication of our associates. Remarkable people work here and there's a place here for you.  

At Christian Horizons, we've been living our FAITH-led values and God-centered mission for 61 years!   

OPPORTUNITY

We have an opportunity for a Senior Living Advisor who will build relationships in the community and work with prospective residents and family members to promote Christian Horizons senior living.  The Senior Living Advisor will develop and execute plans to achieve occupancy goals in a Life Plan community.  

TOTAL REWARD 

We offer a competitive package:

• Paid Time Off
• Medical
• Flexible Spending Account
• 403(b)
• Employee Assistant Program
• Tuition Reimbursement
• Voluntary Benefits
  • Dental
  • Vision
  • Critical Illness Insurance
  • Group Accident Insurance
  • Hospital Indemnity Insurance
  • Voluntary Term Life Insurance
  • Lifelock 

• Works with all prospective residents and their family members.
• Ensures follow-up strategies are in place for all leads. Uses techniques such as home visits and other strategies to develop our lead base.
• Oversees the move-in process, for independent and assisted living, ensuring completion of the move-in packet, working cooperatively with the community team.
• Greets all new residents and families and introduce them to the community.
• Works with non-medical referral sources and continuously strive to develop new ones.
• Submits weekly activity summary from CRM.
• Provides communication of potential admissions to all departments, ensuring they receive the necessary information and paperwork to make a timely admission.
• Keeps the Resident Census Board up-to-date.
• Assists in ensuring the community is well marketed in the surrounding area by coordinating marketing efforts with the Clinical Liaison.
• Ensures quality customer service to the residents, families, staff, and all external customers the department serves.
• Daily compliance with CRM (Customer Relationship Management) tool. Inputs all daily sales activity. Maintains weekly targeted active leads.
• Maintains sensitivity and awareness of the faith-based care provided, keeping constituent and donor opinions in mind when making decisions.
• Functions as part of an interdisciplinary team to provide quality care to all residents.
• Assumes responsibility for department compliance with federal, state, local, and corporate regulations.
• Assumes accountability for the implementation of approved policies and procedures.
• Demonstrates consistent management of resources.

• Bachelor’s degree preferred.
• Previous sales experience in senior living preferred.
• Proven lead cultivation and closing skills.
• Display leadership qualities, good communication skills, and a desire to continuously learn.
• Come to work as scheduled and consistently demonstrate dependability and punctuality.
• Ability to follow written and oral directions.
• Ability to work independently.
• Possess the ability to communicate effectively and deal tactfully with associates, residents, families, visitors, government agencies, and the general public.
• Experience with Microsoft Suite preferred. 
• Pass background check before and during employment, as defined by Christian Horizons’ background check policy.