Dining Services Manager

US-MO-Joplin
Spring River Christian Village
201 South Northpark Lane
Job ID
2017-2029
Category
Dietary

Overview

Christian Horizons (CH) has grown from one nursing home over 50 years ago to one of the largest faith-based not-for-profits in the country with 13 communities across 4 states. The CH family of ministries also includes Senior Care Pharmacy, CareLink nurse-guided care and Safe Haven Hospice. Experience a new pathway to senior living – a future in which older adults thrive.

 

We offer a place to live your faith, a place to grow and be valued. As a faith-based organization, we strive to provide resident-centered, cost-effective health care programs and services to each and every resident in our community.

We are seeking a Dining Services Manager to implement and maintain a standard of excellence in the area of clinical dietetics in compliance with federal, state, local, and corporate requirements.  Work as a team member with all departments to create a universal worker atmosphere to assure Residents receive optimal care.

Responsibilities

  • Ensure quality of food and sanitation requirements meet or exceed all federal, state, local, and corporate requirements.
  • Work closely with consulting Dietician and clinical services to maintain excellent food service.
  • Ensure meals are prepared on time and are palatable to Residents.
  • Plan and oversee the preparation of meals that taste delicious and look appetizing.
  • Participate in care plan meetings to determine Residents’ dining needs.
  • Ensure special diets are adhered to.
  • Check over planned menus and provide standardized recipes as needed.
  • Purchase food and general supplies for the department.
  • Plan and supervise any special dinners or other events as directed.
  • Assume responsibility for maintaining an adequate inventory, ordering supplies with corporate-approved vendors as needed within the established department budget.
  • Plan and manage the process of ensuring the department meets all state and federal standards and does well in all compliance surveys.
  • Ensure quality customer service to the Residents, families, staff, and all external customers the department serves.
  • Maintain sensitivity and awareness of the faith-based care provided, keeping constituent and donor opinions in mind when making decisions.
  • Function as part of an interdisciplinary team to provide quality care to all Residents.
  • Foster self-respect and a feeling of worth in each Resident by consistent kindness, understanding, and patience in their care.
  • Conduct staff meetings with all shifts to plan, coordinate, and implement departmental and corporate policies and procedures.
  • Demonstrate consistent management of staff and resources.
  • Direct and supervise scheduling of employees within established guidelines for allocation of personnel on duty.
  • Assume accountability for the development, organization and implementation of approved policies and procedures.
  • Conduct interviews, hire department staff, conduct counseling interviews and initiate disciplinary action as necessary.
  • Orient new employees to their duties according to the corporate guidelines.
  • Operate department within the established budget guidelines.
  • Organize and maintain all records necessary.
  • Supervise proper care and use of equipment and waste disposal procedures in accordance with corporate policies and procedures.
  • Consistently work cooperatively with Residents, staff, volunteers, and families to ensure Residents are receiving the best quality care.
  • Attend and participate in continuing education programs designed to keep abreast of changes in the profession.
  • Participate in developing, planning, conducting, and scheduling in-service training classes to help ensure a well-educated staff.
  • Observe all community policies and procedures, including but not limited to safety, infection control, Residents’ rights, and those contained in the employee handbook.
  • Maintain the confidentiality of all protected health information whether electronic, written, or oral exposed to either during the course of assigned duties or as a result of an incidental disclosure.
  • Apply the Minimum Necessary Standard in all matters related to Residents’ protected health information.

Qualifications

  • High school graduate or equivalent. 
  • Graduate of state-approved course in food service supervision.
  • Minimum of 1 year experience in institutional food service management.
  • Able to follow and give written and oral directions.
  • Ability to work independently.
  • Possess the ability to communicate effectively and deal tactfully with personnel, Residents, families, visitors, government agencies, and the general public.
  • Display leadership qualities, good communication skills, and a desire to continuously learn.
  • Pass background check before and during employment, as defined by Christian Horizons’ background check policy, with no disqualifications by committing or attempting to commit one or more of the offenses defined within.

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