Vice President Home and Community Services Division

US-MO-St. Louis
Christian Horizons - STL Corporate Office
622 Emerson Drive
Job ID
2017-1991
Category
Management

Overview

Christian Horizons (CH) has grown from one nursing home over 50 years ago to one of the largest faith-based not-for-profits in the country with 13 communities across 4 states. The CH family of ministries also includes Senior Care Pharmacy, CareLink nurse-guided care and Safe Haven Hospice. Experience a new pathway to senior living – a future in which older adults thrive.

 

We offer a place to live your faith, a place to grow and be valued. As a faith-based organization, we strive to provide resident-centered, cost-effective health care programs and services to each and every resident in our community.

We are seeking a Vice President Home and Community Base Services Division to provide overall management of clinical, billing, compliance, and quality, regulatory, administrative and financial direction of the home and community services division.  Ensure provision of hospice, home care and new programs/services reflect the organization’s philosophy and mission. Adhere to all state, federal, Joint Commission, and other regulatory guidelines as applicable. Evaluate provision of services through performance improvement. Consult with staff, physicians, and management team on problems and interpretation of organization policies to ensure patient, client and family needs are met. Review operating results of the organization, compares them to established objectives, and takes steps to ensure that appropriate measures are taken to correct unsatisfactory results.

 

Responsibilities

  • Responsible for all aspects of the operation of home care, hospice and new home and community programs.
  • Assist the COO in development of vision and goals for the division
  • Participate in strategic planning, growth and development initiatives related to home and community services
  • Instill an organizational culture based on higher performance and accountability.
  • Initiates the development, updates and implementation of policies and procedures related to the division.
  • Conduct interviews, hire staff, conduct counseling interviews, and initiate disciplinary action as necessary.
  • Provide direction in planning, decision-making, and policy formulation at management meetings.
  • Consider and pursue opportunities of grants and government programs.
  • Assist clinical leaders of the division in creating and implementing specific clinical disease management programs within home and community services.
  • Assist in development, implementation, and monitoring of the annual budget
  • Directly supervise non-clinical staff.
  • Present periodic reports reflecting services, quality, growth, compliance and financial activities
  • Ensure quality customer service to patients, Clients, their families, staff, and all external customers.
  • Ensure that the organization meets and surpasses Joint Commission, federal, and state standards.
  • Ensure a culture of safety and quality.
  • Effectively and consistently communicate administrative directives to staff and encourage interactive meetings and discussions.
  • Comply with all organizational policies regarding ethical business practices.
  • Attend and participate in all committee, QAPI, and management meetings, as appropriate.
  • Establish priorities for performance improvement, and actively participate in performance improvement activities of the organization.
  • Communicate the mission, ethics, and goals of the organization.
  • Keep up-to-date on new methods, products, trends, etc., and communicate information to staff.
  • Demonstrate strong, accurate decision-making capabilities.
  • Maintain a sensitivity and awareness of the faith-based care provided.
  • Consistently work cooperatively with clients, patients, staff, volunteers, and families to ensure that patients and their families are receiving the best quality care.
  • Ensure that the confidentiality of all protected health information, whether electronic, written, or oral is maintained.
  • Set expectations for using data and information to improve the safety and quality of care, treatment, and services.
  • Establish a team approach among all staff at all levels.
  • Use organization-wide planning to establish structures and processes that focus on safety and quality.
  • Implement changes in existing processes to improve the performance of the division
  • Oversee contracted services to ensure that they are provided safely and effectively.

Qualifications

  • Must possess a Bachelor’s or Master’s Degree.
  • Minimum of 5 years’ Leadership experience in home and community services (i.e. home care, hospice).
  • Travel 25%
  • Working knowledge of Medicare Hospice, certified home care and supportive services required.
  • Knowledge of State supplemental programs for home care services is an advantage
  • Knowledge of survey process required.
  • Ability to analyze and assess reports.
  • Basic computer skills, including Microsoft Office experience preferred.
  • Ability to work independently.
  • Possess the ability to communicate effectively and deal tactfully with personnel, patients and their families, visitors, government agencies, and the general public.
  • Display leadership qualities, good communication skills, and a desire to continuously learn.
  • Pass background check and physical exam before and during employment, as defined by Safe Haven Hospice’s background check policy, with no disqualifications by committing or attempting to commit one or more of the offenses defined within.
  • Motivated, independent individual who can organize workload so that all functions are completed appropriately.

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